Getting help around the world

International Warranty Service (IWS) is available for customers who are moving products or traveling to countries where their product (as identified by the 4-digit machine type) is sold and serviced by IBM or IBM authorized representatives. Warranty service delivery methods of the servicing country will be in effect. IBM reserves the right to change or modify its service delivery methods by country at any time without notice. Service procedures vary by country, and some service and parts may not be available in all countries because of the laws of that particular country. Some countries have fees that apply where service is provided on-site in remote locations.

To register, call one of the following IWS offices:
Southeast Asia, Australia, New Zealand, and Hong Kong 61-2-9354-4171
Canada, Latin America, and the U.S. 1-800-497-7426 or 248-740-1215
Europe, Middle East, and Africa 44-1475-893638
Japan, Korea, China (except Hong Kong), and Taiwan 81-462-73-7598

The IWS office will issue an International Warranty Service Certificate, which you can use wherever IBM or IBM resellers sell and service this product.

Before you call for service, have on hand: